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Privacy Policy
This Privacy Policy describes how Patty Shelabarger collects, uses, and shares information about you when you visit or use www.pattyshelabarger.com and any related services (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect information that you provide directly to us, information that is collected automatically when you use the Services, and information we may receive from third parties.
Information you provide to us includes details such as your name, email address, phone number, account login details, and any other information you choose to provide when you create an account, submit a form, make a purchase, contact customer support, or otherwise communicate with us. When you complete a transaction through the Services, we may collect information related to billing and payment, which is usually processed via secure third-party payment processors.
Information collected automatically when you use the Website may include your IP address, browser type, device type, operating system, pages visited, the date and time of your visit, referring URLs, time spent on pages, and other diagnostic data related to your use of the Services. We may use cookies, pixels, and similar tracking technologies to store certain information and enhance your experience on the Website.
We may also receive information about you from third parties, such as analytics providers, advertising partners, and social media platforms, for example when you interact with our content, follow our profiles, or use social login options (where available).
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve the Services; to provide you with the features and functionality of the Website; and to communicate with you. More specifically, we may use your information to create and manage user accounts, process and complete transactions, respond to your inquiries and support requests, and send you important notices about your account or the Services. We also use your information to personalize your experience, such as remembering your preferences and presenting content and features that are more relevant to you. We analyze usage data to understand how the Services are used, to troubleshoot issues, to improve performance and security, and to develop new features. Where permitted by law, we may use your information for marketing and promotional purposes, including sending newsletters, offers, updates, and other communications that may be of interest to you. You can opt out of marketing communications at any time. Additionally, we use your information to protect our rights and property, to prevent fraud and misuse, to enforce our terms and policies, and to comply with legal and regulatory obligations.
3. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under applicable data protection laws based on one or more of the following legal grounds: the processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract; the processing is necessary for our legitimate interests, such as operating and improving the Services, communicating with you, and ensuring security, provided that your interests and fundamental rights do not override those interests; the processing is based on your consent, for example for certain types of marketing communications or optional cookies; or the processing is necessary to comply with legal obligations.
4. How We Share Your Information
We may share your information with third parties in limited circumstances.
We engage service providers and vendors who perform services on our behalf, such as website hosting, data storage, analytics, payment processing, email delivery, customer support, and marketing services. These providers are granted access to your information only to the extent necessary to perform their services and are obligated to protect it.
Your information may be disclosed in connection with business transactions, such as a merger, acquisition, reorganization, sale of assets, or similar event involving all or part of our business. In such cases, your information may be transferred as part of the transaction.
We may also disclose information when required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
In addition, we may share your information with your consent or at your direction, for example when you connect your account with a third-party service or choose to share content via social media.
5. Cookies and Analytics
We use cookies and similar technologies to operate and improve the Website. Cookies are small data files stored on your device that help us recognize your browser, remember your settings and preferences, and understand how you interact with the Services.
Some cookies are necessary for the functioning of the Website, for example to keep you logged in or to remember items in a cart. Other cookies are used to analyze traffic and usage patterns, to improve performance, and to support marketing and advertising activities.
We may use third-party analytics services, such as Google Analytics, to collect and process certain usage data. These providers may use cookies and other technologies to help us understand how users engage with the Website and to provide aggregated statistics.
You can usually manage or disable cookies through your browser settings. Please note that if you disable certain cookies, some features of the Website may not function properly.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services, to fulfill the purposes described in this Privacy Policy, and to comply with legal, accounting, or reporting requirements.
The retention period may vary depending on the type of data and the purpose for which it was collected. When we no longer need your information for these purposes, we will delete it or anonymize it. If immediate deletion is not possible, we will securely store your information and isolate it from further processing until deletion is feasible.
7. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These measures may include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights in relation to your personal information. These may include the right to request access to the personal data we hold about you, the right to request correction of inaccurate or incomplete data, the right to request deletion of your data in certain circumstances, the right to restrict or object to certain processing activities, and the right to request a copy of your data in a structured, commonly used, and machine-readable format. You can also choose not to receive marketing emails by following the unsubscribe instructions provided in those messages. You may manage cookie preferences through your browser or device settings. To exercise any of your rights, you can contact us using the details provided in the “Contact Us” section below. We may ask you to verify your identity before responding to your request.
9. Children’s Privacy
Our Services are not intended for children under the age of 13, or the minimum age in your jurisdiction if different, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.
If we become aware that we have collected personal information from a child without appropriate consent or authorization, we will take steps to delete such information as soon as reasonably practicable.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When required by applicable law, we will ensure that appropriate safeguards are in place to protect your personal information during such transfers, for example by implementing standard contractual clauses or relying on other lawful transfer mechanisms.